Privacy Policy

Effective date: October 1, 2026

Information collected

Depending on your use, CloudJinix may process account/contact details,

billing and invoice records, transaction references, wallet entries,

service configuration, domain names, resource usage, support messages,

login/security logs, IP address and browser/device information. Hosted

content may include personal data that the customer is responsible for.

Payment providers and registrars may return transaction or registration

information needed to provide the service.

Purposes

We use information to create accounts, provision services, process

payments, issue invoices, manage renewals, provide support, prevent

fraud/abuse, troubleshoot incidents, secure infrastructure, maintain

backups where enabled, comply with law and enforce policies.

Sharing

Information may be shared with infrastructure/data-centre providers,

payment processors, domain registrars, DNS/CDN services, email providers

and security/support vendors to deliver the requested service. It may be

disclosed when legally required or reasonably necessary to protect

people, customers or infrastructure.

Customer content

Customers are responsible for the legality of their hosted content and

for providing appropriate notices/permissions when collecting data from

their own users. CloudJinix access to hosted content should be limited

to what is reasonably necessary for support, maintenance, security,

abuse investigation or legal compliance, subject to applicable law and

access controls.

Retention and security

Information is retained as needed for service delivery, financial

records, dispute resolution, fraud prevention and legal compliance.

Configure actual periods before publication:

`[ADMIN: account/billing/log/support/backups/terminated-service retention]`.

Reasonable security controls may include access restrictions,

authentication, logs and network protection, but no online service can

guarantee absolute security. Keep strong credentials and independent

backups.

International processing, cookies and rights

Some providers may process information outside Bangladesh. List actual

regions and safeguards here:

`[ADMIN: processing regions and safeguards]`. Essential cookies may

support login, security and language settings; disclose actual

analytics/marketing cookies and consent controls:

`[ADMIN: cookie/analytics list]`. Requests to access, correct or delete

personal information may be sent to support@jinix.cloud, subject to

identity verification, legal retention and operational needs. Closing an

account does not necessarily erase all records immediately.

Children and changes

The service is not intended for anyone unable to legally agree to the

applicable terms. Contact support if you believe a child provided

information improperly. Policy changes will show an updated effective

date; material changes will be notified or re-accepted where required.

Contact

support@jinix.cloud