Refund & Cancellation Policy

Cancellation can be requested through the dashboard where available or

support@jinix.cloud. It takes effect only when confirmed. Unless the

order states otherwise, cancellation prevents future renewal but does

not automatically refund the current prepaid term, cancel unpaid

invoices or reverse charges already accrued.

Hosting/JinixPanel/cPanel subscription refunds:

`[ADMIN: eligible packages, refund window and deductions]`. Do not

advertise a money-back guarantee unless eligibility, exclusions and

process are defined.

Hourly/daily VPS charges for delivered usage and disclosed allocated

resources are not automatically refundable. Prepaid monthly or longer

VPS refunds follow `[ADMIN: VPS refund rules]`. Deleting a VPS does not

itself trigger a refund.

Domain registration, renewal, transfer and registry charges may be

non-refundable once submitted/completed, subject to registrar rules and

law. Third-party licences, paid templates, external API use and

non-reversible provisioning may be excluded if disclosed before purchase

and lawful.

Wallet credit, promotional credit and payment-source refunds are

different. Promotional credit may expire or be non-withdrawable if

disclosed. Wallet withdrawal/refund rules: `[ADMIN: actual rules]`.

For duplicate, failed or unapplied payments, email the registered

address, invoice ID, transaction ID, amount, timestamp and reason to

support@jinix.cloud. Never send passwords, OTPs, payment PINs or full

card details. Review target: `[ADMIN: review time]`. Refund settlement

depends on the gateway/bank/wallet provider; do not promise an exact

settlement date. Non-waivable legal rights remain unaffected.